Centre IPTV

FAQ

FAQ

Frequently Ask Questions

What does the package include ?

When you subscribe to centreiptv, you get login credentials to IPTV server with instructions for how to setup it on your device

 
What is IPTV ?

Today, in the age of technology, you can see several ways in which television material can be made available these days. One of the best systems that has been introduced to great effect is Internet Protocol Television (IPTV) or Internet TV is a system for providing digital television broadcasting using the Internet Protocol (IP) over computer networks, often operating using broadband Internet lines.

What are the advantages of IPTV ?

IPTV (Internet Protocol Television) service has several features that make it an attractive option for users. Here are some of these features:

Diversity of content: IPTV provides a wide range of channels and programs including sports channels, movies, series, news, and documentaries, giving users wide options to choose from.

On Demand (VOD): IPTV allows users to watch shows and movies at the time they want, giving them greater freedom to choose when to watch rather than sticking to a specific broadcast schedule.

Multiple Device Support: IPTV can be used on a variety of devices including smart TVs, smartphones, tablets, and computers, allowing users to watch content anywhere.

High picture and sound quality: IPTV typically offers high picture and sound quality, including high-definition (HD) and ultra-high definition (4K) broadcasts in some cases.

Advanced Functions: Some IPTV services include advanced features such as pausing, replaying, recording, and Electronic Program Guide (EPG), which enhance your viewing experience.

Cost Effective: IPTV subscriptions often cost less than traditional cable or satellite subscriptions, making them an economical choice for users.

Streaming over the Internet: You don’t need cables or satellite dishes, just an Internet connection, making it easy to access anywhere there is Internet.

Personalization: Some IPTV services allow users to customize their list of channels and programs according to their personal preferences, providing a more personalized viewing experience.

These features make IPTV a popular choice among viewers looking for a more flexible and diverse TV experience

What types of devices are supported ?

IPTV operation requires devices that support Internet protocols and are equipped with certain software or applications. Here are some common types of supported devices:

Smart TVs:
Many smart TVs come with IPTV apps pre-installed or can be downloaded from the TV’s app store.

PCs and Macs:
Media players such as VLC or Kodi can be used to play IPTV content.

Smartphones and Tablets:
Android devices and iOS devices support IPTV apps available in Google Play and App Store.

Set-top Boxes:
Devices like Amazon Fire Stick, Apple TV, Roku, Nvidia Shield, and Android TV Box support IPTV apps and provide an enhanced viewing experience.

Gaming Consoles:
Some gaming consoles such as Xbox and PlayStation can run IPTV applications.

Digital Receivers:
There are dedicated IPTV receivers that come with built-in software to support IPTV streaming.

Chromecast and similar streaming devices:
Chromecast can be used to stream IPTV content from your smartphone or computer to your TV.

Amazon Echo Show devices:
Amazon Echo Show devices support running IPTV applications and enjoying visual content.
Using any of these devices depends on personal preferences and the infrastructure you have available. Make sure you have the required IPTV apps available for the device you choose, and ensure a good internet connection speed for a smooth viewing experience.

 

 

How can I pay ?

You can pay for your IPTV subscription in multiple and secure ways. Below are some of our popular payment methods

PayPal:
PayPal is a popular and secure payment method used by many IPTV companies.

Bank transfers:
You can use direct bank transfers to pay for your subscription in some cases.

Cryptocurrencies:
We support payments with cryptocurrencies such as Bitcoin, Ethereum and Litecoin.

Can i request adding channels, movies or series ?

Yes, you can often request that specific channels, movies or series be added to your IPTV subscription.
Here are some steps you can follow:

Contact customer service:
Contact customer service and tell them the names of the movies, series, channels or content you want to add to your subscription.

Find available options:
Some IPTV services offer custom or add-on packages that you can subscribe to to get additional channels and content.

Periodic updates:
We add new content periodically, and the channels or movies you want may be added in future updates.

Can I use my subscription on multiple devices ?

Yes, you can easily get just one subscription and put it on more than one of your devices, so you can play it wherever you are, whether at home, work, or anywhere abroad. The only condition is that you cannot run the subscription on two devices at the same time.
However, you can use your connection on multiple devices at the same time, if you are using a multi-use plan.

 
What is the internet speed required for IPTV ?

The Internet speed required for IPTV service depends on the quality of the broadcast you want to watch. Here are some general guidelines:

SD quality (standard definition):
It usually needs an internet speed of 2 to 4 Mbps.

HD Quality (High Definition):
You usually need an internet speed of 5 to 8 Mbps.

FHD (Full High Definition) quality:
You usually need an internet speed of 10 to 15 Mbps.

4K (Ultra HD):
Typically requires an internet speed of 25 to 30 Mbps.

Remember, these numbers are estimates and may vary based on network load and the streaming quality offered by your service provider. You should also keep in mind that the mentioned internet speed should only be available for live streaming, so if there are other devices using the internet at the same time, you may need a higher speed.

How long does it take to receive login details after making a purchase ?

Generally, the time you receive your login details after making a purchase depends on several factors. Here are some factors that can affect the receipt time:

Payment method:
If you use electronic payment methods such as credit cards or PayPal, activation is usually faster compared to bank transfers and cryptocurrencies which may take longer to verify.

Purchase time:
If you purchase during our regular business hours, activation may occur faster compared to a purchase during the weekend or outside of business hours.

Subtype:
Some subscriptions require special settings or are customized and require additional setup time.
Usually it does not take long between 0 to 10 minutes. If you have made a purchase and have not received anything, please feel free to contact us. We will gladly look into that.

 

Do you offer a free test or is it paid ?

Yes, we offer a free and paid trial period to try out the service before subscribing. This trial period provides users with the opportunity to test the streaming quality and ensure that the service matches their needs and expectations. Below are details about the two trial periods:

Free test:
Short duration: The free trial period is usually short, ranging from 24 hours to 48 hours.
Full functionality: A free trial period often includes full access to all the channels and features we offer.
No obligation: There is no obligation to sign up after the trial period ends, allowing users to evaluate freely.

Paid test:
Longer duration: The paid probationary period can be longer, ranging from a week to a month.
Low Cost: This period is offered at a low cost compared to a full subscription.
Full functionality: Also includes full access to all channels and features.

 

What is our refund policy ?

Our refund policy can vary significantly depending on the type of subscription. Here are some general points to consider:

Time period for refund:
We offer a specific time period (from 1 to 14 days) within which the user can request a refund.
There may be no refunds after this period.

Refund Terms:
We offer a full refund if the user is not satisfied with the service or if there are technical issues that we were unable to resolve.

Payment method:
The method you used to pay may affect how you get your refund. Refunds are usually issued using the same method you used to pay.

Non-refundable services:
Some short-term subscriptions or paid trials may not be eligible for a refund.

Application procedures:
Requesting a refund usually requires contacting customer support and submitting a formal request. You must be prepared to provide account and subscription details.
It is always best to read the refund policy on the Center IPTV website carefully before subscribing.